Why invest in communication (part 1)
In the US, there are 3 times more suicides in the veterinary profession than in the average population...
Antje Blättner
DVM
Dr. Blättner studied in Berlin and Munich and after graduating in 1988 she set up and ran her own small animal practice. She then completed a post-graduate course on training and coaching at the University of Linz, Austria before founding Vetkom, an international company dedicated to educating veterinarians and veterinary technicians on practice management, client communication, marketing and other related topics through lectures, seminars and in-house training. As well as editing two veterinary journals she works alongside Royal Canin training veterinarians in more than 20 different countries.)
Contributions from Antje Blättner
Browse between the articles contributions from this author below.
Why invest in communication (part 2)
Working as a vet practitioner clearly put us at risk of “compassion fatigue”, a very tricky and devastating disease...
Communication is a clinical skill (part 5)
Inclusion of the communication skills in every day practice requires us to move beyond what we do...
Communication is a clinical skill (part 4)
As well as listening it is important to actively encourage the client to continue telling their story...
Communication is a clinical skill (part 3)
Asking owners open-ended questions, especially at the beginning of a consultation...
The smooth consultation (part 1)
Vet practitioners frequently concentrate on the pet and forget about the owner…
The smooth consultation (part 2)
This section provides some specific examples of different types of questions...
The smooth consultation (part 3)
This last section focuses on the importance of teaching...
Everyday challenges
This chapter will cover some difficult situations that a vet practitioner can face...
COVID-19: putting the team first
Veterinary practice is being challenged as never before with the COVID-19 pandemic...
Getting your first job
In many countries there is currently a dearth of veterinary surgeons, and you may have various employment options once you graduate.
Becoming a good colleague (Part 1)
Even the most skilful surgeon or physician needs a good team to succeed, and as a recent graduate you will certainly want others to help and support you.