Being a good vet (Part 1)
“If your only tool is a hammer, all problems resemble a nail”. This section will stress the different factors required to make you a “good clinician” and gain confidence in your medical decisions.
Antje Blättner
DVM
Dr. Blättner studied in Berlin and Munich and after graduating in 1988 she set up and ran her own small animal practice. She then completed a post-graduate course on training and coaching at the University of Linz, Austria before founding Vetkom, an international company dedicated to educating veterinarians and veterinary technicians on practice management, client communication, marketing and other related topics through lectures, seminars and in-house training. As well as editing two veterinary journals she works alongside Royal Canin training veterinarians in more than 20 different countries.)
Contributions from Antje Blättner
Browse between the articles contributions from this author below.
The smooth consultation (part 1)
Vet practitioners frequently concentrate on the pet and forget about the owner…
Why invest in communication (part 1)
In the US, there are 3 times more suicides in the veterinary profession than in the average population...
Communication is a clinical skill (part 1)
The communication skills that follow are essential for the development of a collaborative veterinarian-client partnership, staff member-client partnership...
Becoming a good colleague (Part 1)
Even the most skilful surgeon or physician needs a good team to succeed, and as a recent graduate you will certainly want others to help and support you.
Understanding the business (Part 1)
Understanding the various factors involved that contribute to the income and expenditure of a veterinary clinic is key for long-term success.
How to offer a great experience - Part 1
Based on studies on a human hospital, this chapter will outline the different steps in the pet owner journey in your practice, including the consultation that should be a “golden moment” for your client.
COVID-19: putting the team first
Veterinary practice is being challenged as never before with the COVID-19 pandemic...
Being a good vet (Part 2)
This part will cover the art of communication, especially when dealing with pet owners, because nothing is more frustrating than a lack of compliance when treating an animal.
Communication is a clinical skill (part 2)
One of the key skills in building relationships with others is the use of empathy...
Becoming a good colleague (Part 2)
Once you've accepted a post at a practice, you'll need to learn how to manage people. You'll also need to take care of yourself to avoid burn-out. This chapter tells you how.
Understanding the business (Part 2)
Most veterinarians are not comfortable when discussing fees, or when asked to "sell" something, but this is normal! This chapter offers a method which will allow you to prescribe or recommend products and services effectively.