수의학 전문가를 위한 세계적인 수의학 저널
수의학 전문가를 위한 세계적인 수의학 저널
Antje Blättner

Antje Blättner

DVM

Germany

Blättner 박사는 베를린과 뮌헨에서 공부했으며 1988 년 졸업 한 후 자신의 작은 동물 연습을 시작하고 운영했습니다. 그런 다음 그녀는 오스트리아 린츠 대학교에서 교육 및 코칭에 대한 대학원 과정을 마친 후 수의사 및 수의 기술자에게 강의, 세미나 및 사내 교육. 그녀는 두 개의 수의학 저널을 편집 할뿐만 아니라 20 개 이상의 국가에서 수의사를 훈련하는 Royal Canin과 함께 작업합니다.

집필진 Antje Blättner

아래의 저자가 작성한 기사 및 발행호를 검색해보세요.

Example of a professional-looking waiting room. ​ All the mistakes above were fixed and the following facilities were added: 1. Separated waiting areas for dogs and cats with cat carrier trees.

발행호 번호1 출간일 10/05/2021

How to offer a great experience - Part 1

Based on studies on a human hospital, this chapter will outline the different steps in the pet owner journey in your practice, including the consultation that should be a “golden moment” for your client.

의하여 Philippe Baralon , Antje Blättner , Pere Mercader 그리고 Susie Samuel

How to attract clients to your clinic

발행호 번호1 출간일 07/05/2021

How to attract clients to your clinic

Internet has changed the “pet owner journey”: before telephoning a vet to ask questions or actually taking an appointment, the client will search the Internet (sometimes just to find a telephone number) and will have first information about your practice through it.

의하여 Philippe Baralon , Antje Blättner , Pere Mercader 그리고 Susie Samuel

The importance of pet owner experience

발행호 번호1 출간일 05/05/2021

The importance of the pet owner experience

Vet practitioners are often not aware of their environment. They never stay in the waiting room of their practice for long. They sometimes even enter the practice through a different door than the one used by their clients.

의하여 Philippe Baralon , Antje Blättner , Pere Mercader 그리고 Susie Samuel

Understanding the business

발행호 번호2 출간일 03/05/2021

Understanding the business (Part 2)

Most veterinarians are not comfortable when discussing fees, or when asked to "sell" something, but this is normal! This chapter offers a method which will allow you to prescribe or recommend products and services effectively.

의하여 Philippe Baralon , Antje Blättner , Pere Mercader 그리고 Mark Moran

Being a good vet

발행호 번호2 출간일 28/04/2021

Being a good vet (Part 1)

“If your only tool is a hammer, all problems resemble a nail”. This section will stress the different factors required to make you a “good clinician” and gain confidence in your medical decisions.

의하여 Philippe Baralon , Antje Blättner , Pere Mercader 그리고 Mark Moran

Becoming a good colleague

발행호 번호2 출간일 27/04/2021

Becoming a good colleague (Part 2)

Once you've accepted a post at a practice, you'll need to learn how to manage people. You'll also need to take care of yourself to avoid burn-out. This chapter tells you how.

의하여 Philippe Baralon , Antje Blättner , Pere Mercader 그리고 Mark Moran