Worldwide medical and scientific journal for animal health professionals
Veterinary Focus

Veterinary Practice Management Articles

Practice Management articles provide practical tips, guidance and advice to help optimize management and day-to-day administration within veterinary practices.

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    Displaying 9 of 53 articles

    Issue number 1 Published 05/05/2021

    The importance of the pet owner experience

    Vet practitioners are often not aware of their environment. They never stay in the waiting room of their practice for long. They sometimes even enter the practice through a different door than the one used by their clients.

    By Philippe Baralon , Antje Blättner , Pere Mercader and Susie Samuel

    Issue number 2 Published 03/05/2021

    Understanding the business (Part 2)

    Most veterinarians are not comfortable when discussing fees, or when asked to "sell" something, but this is normal! This chapter offers a method which will allow you to prescribe or recommend products and services effectively.

    By Philippe Baralon , Antje Blättner , Pere Mercader and Mark Moran

    Issue number 24.3 Published 10/03/2021

    The psychology of managing the owner

    A person will often adopt a domestic animal as a response to a psychological need, such as the desire for a companion, but more often than not a future owner will focus on acquiring an animal that best meets their own needs without always considering the animal’s requirements.

    By Franco Favaro and Serena Adamelli