Understanding the business (Part 1)
Understanding the various factors involved that contribute to the income and expenditure of a veterinary clinic is key for long-term success. This chapter will give you the basics about the financial aspects of your work.
To ensure that everyone knows the business strategy for a practice, its vision and mission statement should be clearly defined and openly shared with all staff.
It is important to define objectives for the practice for the coming year and choose the right KPIs (key performance indicators) to ensure a clinic develops and thrives.