Being a good vet (Part 2)
This part will cover the art of communication, especially when dealing with pet owners, because nothing is more frustrating than a lack of compliance when treating an animal.
Pere Mercader
DVM, MBA
Dr. Mercader established himself as a practice management consultant to veterinary clinics in 2001 and since then has developed this role in Spain, Portugal and some Latin-American countries. His main accomplishments include authoring profitability and pricing research studies involving Spanish veterinary clinics, lecturing on practice management in more than 30 countries, and authoring the textbook “Management Solutions for Veterinary Practices” which is published in Spanish, English and Chinese and has sold worldwide. In 2008, he co-founded VMS (Veterinary Management Studies), a business intelligence firm that provides a benchmarking service for more than 800 Spanish veterinary practices. Dr. Mercader was also a co-founder of the Spanish Veterinary Practice Management Association (AGESVET) and served on its board for eight years.
Contributions from Pere Mercader
Browse between the articles contributions from this author below.
Becoming a good colleague (Part 2)
Once you've accepted a post at a practice, you'll need to learn how to manage people. You'll also need to take care of yourself to avoid burn-out. This chapter tells you how.
Becoming a good colleague (Part 1)
Even the most skilful surgeon or physician needs a good team to succeed, and as a recent graduate you will certainly want others to help and support you.
Getting your first job
In many countries there is currently a dearth of veterinary surgeons, and you may have various employment options once you graduate.
Financial strategy to recover from COVID-19
Unique problems may require unique solutions, but to survive during the COVID-19 pandemic...
COVID-19: Intensive Financial Care
Key to financial survival during the virus pandemic is having a basic understanding of the economics...
Being friendly to cats… is it worth the effort?
The adage “a cat is not a small dog” is as true as ever, and many veterinary clinics seem to be geared more towards...